💭 Frequently Asked Questions

Can’t find what you’re looking for? Email us anytime at info@shyskinco.com — we’re happy to help 💖

Currently, the following products are not available for shipping to Canada:

  • The Bronze Body Shimmer Oil
  • Signature Elite Kit (containing The Bronze Body Shimmer Oil)

All other products and kits are available for Canadian shipping.

If you’re interested in any unavailable products, please email us at info@shyskinco.com — we’d love to help you achieve your ultimate smooth skin goals! 💌✨

*Please note: Canadian customers are able to purchase the Full Routine Kit, which is the Signature Elite Kit minus the Bronze Body Shimmer Oil.

We currently offer free shipping to the U.S. and Canada only. 🌎💌

At this time, our Bronze Body Shimmer Oil is available for U.S. customers only — but all other products, including The Lustra, can ship to both countries.

We're working on expanding to more countries soon — sign up for our emails to be the first to know when we do!

If you're outside of these regions and have your heart set on The Lustra or any complementary skincare products, feel free to email us at info@shyskinco.com and we’ll see what we can do. ✨

The same goes for Canadian customers eager to get their hands on The Bronze Body Shimmer Oil — just reach out! We’re here to support your ultimate smooth skin goals. 💕

To get your order to you as quickly as possible, it’s sent to our warehouse right after checkout — which means we can’t guarantee changes or cancellations once it's placed. Please double-check your details before checking out.